Drive Your Success

Get Ready! Be on front line of the organization to support the needs of customers. Train for an entry level career as a Customer Service Representative.     

Customer service representative median wage: $42,830 annually

If you’ve ever dialed a customer service line and asked for a “representative,” you understand how helpful these workers can be.

The long-term outlook for customer service agents isn’t promising, as AI continues to improve at understanding callers’ needs. But in the short term, job opportunities are plentiful. The BLS says there are more than 380,000 vacancies in this field each year because of a constant churn of workers — and they often come with flexible or part-time hours and the potential to work from home.  

Get Ready! Be a caring support for seniors who need care within their home and community.  Train for an entry level career as a Care Support Professional.    

Personal care aide median wage: $34,900 annually

If the occasional physical demands and light medical duties of a home health aide role are uncomfortable for you, serving as a personal care aide might be more suitable. Personal care focuses more on clients' nonmedical needs. For example, personal care aides often help with preparing meals, running errands and light housecleaning.